Terms & Conditions
Last Updated: February 13, 2026
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of the services provided by OurPBX LLC, which is operated by OurSRV TECHNO SOLUTIONS PVT LTD. By accessing our services, you agree to be bound by these Terms and our Privacy Policy.
2. Description of Services
OurPBX provides hosted PBX, VoIP communication, and business messaging services. We reserve the right to modify or discontinue services at any time.
3. User Obligations
You agree to use our services lawfully and comply with all applicable regulations, including TCPA, CAN-SPAM, and A2P 10DLC rules.
4. Payment and Billing
Fees are billed in advance. Payments are non-refundable unless stated otherwise. Non-payment may result in service suspension.
5. SMS Program & Mobile Terms of Service
Mobile Terms of Service: By providing your phone number, you agree to receive SMS messages from OurPBX regarding service updates and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out, HELP for help.
By opting into SMS communications from OurPBX:
- You consent to receive recurring business-related messages.
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not required to purchase services.
Opt-Out & Support
- To opt out, reply STOP at any time.
- You can also opt-out by submitting your number via our SMS Opt-Out Form.
- For help, reply HELP or contact support@ourpbx.com.
OurPBX supports standard opt-out keywords including STOP, CANCEL, END, QUIT, and UNSUBSCRIBE.
6. SMS Platform Compliance – OurPBX
OurPBX provides messaging services to business clients. All clients using OurPBX SMS services must:
- Obtain proper express consent from recipients
- Maintain opt-in records
- Honor opt-out requests
- Comply with CTIA and carrier guidelines
- Register campaigns through The Campaign Registry (TCR)
OurPBX does not allow:
- SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)
- Phishing or fraudulent messages
- Unregistered traffic
- Robocall spam
- Lead list blasting or cold outreach without consent
7. Limitation of Liability
OurPBX shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Services are provided "as is".
8. Contact Information
OurPBX LLC
Operated by OurSRV TECHNO SOLUTIONS PVT LTD
111 S Marquette Ave # 605
Minneapolis, MN 55401, USA
Phone: +1 707 633 0123
Email: support@ourpbx.com
© 2026 OurPBX LLC. All rights reserved.
